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Medical Systems Administration

Medical Systems Administration is a one-year course designed for business students who want to be highly trained office workers, specializing in the skills needed in a medical environment.

The program helps students develop personal employability skills and prepares them for employment in doctor’s offices, nursing home offices, medical clinics, insurance firms, and hospital records departments.

During the second semester, advanced students may spend time in a medical office with the approval of the teacher in either shadowing (for experience) or co-op (with pay).

Students in this program should be willing to build the skills needed in a medical environment, including strong English and office skills. They should enjoy patient contact and develop the ability to work effectively with physicians, other professional staff members, and coworkers.

Prior courses in Business/Keyboarding and Computers are recommended, since Medical Systems Administration is predominately a computer-based course.

There is demand for office workers who have had this specialized training. Graduates who complete the program are prepared for entry-level medical office positions or for general office positions leading to specialized ones. Salaries and working conditions are above average for office personnel and vary with position and experience.

Post-secondary course work in business, computer, science, accounting, and medical related classes is highly recommended. A willingness to take a further training to keep up to date and to refine skills is desirable for advancement. There is a large demand for medical office personnel in the Richmond area.


  1. Specialized keyboarding/computer skills
  2. Medical terminology
  3. Word processing software
  4. Medical transcription
  5. Receptionist duties
  6. Medical record keeping
  7. Insurance forms and reporting medical correspondence
  8. Job seeking and employability skills
  9. Medical office simulation practices
  10. Practical work experience (CO-OP) (Shadowing)
  11. Medical office related field trips
  12. Youth organization activities (FBLA)
  13. Medical office ethics


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